Avoid Easy Cabs!

With time, the convinience and ease of traveling from one place to another in India has increased. Be it going from one city to another or from one location to another within a city. I still remember when I was younger, the option to go to my aunt's home was by a bus. Now it's not only bus, we can reach there by metro rail, auto, and by a radio taxi too! The options have amazingly increased.

Talking about radio taxis, we have various options where I stay. Mega cabs, Meru cabs, and Easy Cabs being the most used. Personally, I would rate Mega cabs the best. The rates are decent and the drivers are well-behaved. 4.5/5.
Which cab service is to be avoided? Easy Cabs. Three times I've had bad experience with them. And that's it - no more booking an Easy Cab in future.
What were these experiences?

1- I booked an Easy Cab to go from office to home for some urgent work. The booking was taken and they sent me the booking number. I go down at the appointed time & don't find any cab. I call back Easy cabs & ask them about the cab (I quote the booking number). And I was told, sorry, cab is not available! Hello, at least tell!! I can make alternate arrangements. But no.

2- Another time, I book an Easy Cab. And this time, the cab came in 25 minutes before appointed time. My work wasn't over; therefore, I told the driver to wait till the appointed time. He sounded as if in a hurry and asked me to come immediately. On reminding him that he arrived much earlier than the appointed time, it didn't matter to the driver. I still told him to park the cab & I'll come over. He unwillingly parked the cab. After around 10 minutes, he called up telling me that he is leaving because I'm taking time & he cannot wait. When I said I'll complain - he said it's ok I can complain to whoever I want to, but he's still leaving. I was left fuming!!!

3- The latest incident as new as today. I called other radio cabs, but due to rush, I called up Easy Cabs. A cab was available & it arrived 5 minutes late as on appointed time. This driver called saying he reached and I should come out immediately. I simply said ok, you've just reached & give me a minute. This driver seemed in a hurry too & kept telling me to come out immediately. I went. My small baby was with me. On the way, he applied brakes suddenly and it led to a jerk in my baby's neck. I simply told the driver there's a small baby with us, driver carefully. And this driver started shouting, "It's not because of me - this car in front stopped suddenly - I am driving ok." When I asked him not to shout & lower his volume, he shouted again, "My volume is always like this." At that point I wanted to hit him hard - but couldn't as I had my baby with me & I had to take him to a doctor.

I've decided not to book an Easy Cab ever again. You make your choice.